Privacy policy
Privacy Policy – Oluchi Collective
Oluchi Collective (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from oluchicollective.com (the “Site”). Please read this policy carefully. If you do not agree with the terms, please do not access the site.
1. INFORMATION WE COLLECT
a. Personal Data You Provide
We collect information you provide directly when you:
• Create an account
• Place an order
• Subscribe to emails
• Contact customer support
• Enter promotions, giveaways, or surveys
This may include:
• Full name
• Email address
• Shipping and billing address
• Phone number
• Payment information (processed securely by Shopify or payment partners)
b. Automatically Collected Data
We automatically collect certain information when you visit our Site, including:
• IP address
• Browser type and settings
• Pages viewed
• Date and time of your visit
• Device and operating system
• Cookies and similar tracking technologies
c. Third-Party Sources
We may receive data about you from third parties such as:
• Advertising partners (Meta, Google)
• Analytics providers
• Social login providers
• Shipping carriers
2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
• Process and fulfill your orders
• Communicate order status and support
• Personalize your experience
• Improve our website and offerings
• Send newsletters and promotions (only if opted in)
• Detect and prevent fraud or illegal activity
• Comply with legal obligations
3. SHARING YOUR INFORMATION
We may share your information with:
• Shopify (platform provider)
• Payment processors (Stripe, PayPal, etc.)
• Shipping carriers (USPS, UPS, DHL)
• Advertisers (Meta, Google)
• Analytics providers (Google Analytics, Meta Pixel)
We do not sell your personal information to third parties.
4. COOKIES & TRACKING TECHNOLOGY
We use cookies, web beacons, and similar technologies to:
• Recognize returning users
• Remember preferences
• Collect analytics
• Deliver targeted advertising
You may disable cookies in your browser, but some Site features may not function properly.
5. YOUR CHOICES & RIGHTS
You can:
• Opt out of marketing emails
• Access or update your account information
• Request deletion of your personal data
• Unsubscribe from newsletters
To request changes, email:
📧 oluchicollective2@gmail.com
6. DATA RETENTION
We retain your information as needed to:
• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
7. SECURITY
We implement security measures to protect your data. However, no internet transmission is 100% secure. Payments are processed by secure PCI-compliant partners.
8. CHILDREN’S PRIVACY
Our Site is not intended for children under 13. We do not knowingly collect their personal information.
9. INTERNATIONAL TRANSFERS
Your information may be transferred to and processed in countries other than your own.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy.
Changes will appear on this page with a revised “Last updated” date.
11. CONTACT US
If you have questions about this policy:
Oluchi Collective
Email: oluchicollective@gmail.com
Website: oluchicollective.com